#qrc-chatbot-root{--qrc-primary:#8b5a2b;--qrc-primary-dark:#6b4423;--qrc-accent:#c9874f;--qrc-bg:#fdfaf5;--qrc-user-bg:#8b5a2b;--qrc-user-text:#ffffff;--qrc-bot-bg:#f0e9dc;--qrc-bot-text:#2c1810;--qrc-border:#d4c5a9;--qrc-success:#2d6a4f;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif}.qrc-bottom-right,.qrc-bottom-left{position:fixed;bottom:24px;z-index:99999}.qrc-bottom-right{right:24px}.qrc-bottom-left{left:24px}.qrc-toggle-btn{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;padding:10px 14px;min-width:62px;height:auto;border-radius:28px;background:#fdfaf5;border:2px solid var(--qrc-primary);cursor:pointer;box-shadow:0 3px 12px rgb(139 90 43 / .28);transition:transform 0.2s,box-shadow 0.2s,background 0.2s;animation:qrc-pulse-ring 4s ease-in-out infinite}.qrc-toggle-btn:hover{background:#f5ede0;transform:scale(1.04) translateY(-2px);box-shadow:0 6px 18px rgb(139 90 43 / .38);animation:none}.qrc-bottom-right.qrc-open .qrc-toggle-btn,.qrc-bottom-left.qrc-open .qrc-toggle-btn{animation:none;background:var(--qrc-primary)}.qrc-bottom-right.qrc-open .qrc-toggle-btn svg,.qrc-bottom-left.qrc-open .qrc-toggle-btn svg{fill:#fff}.qrc-bottom-right.qrc-open .qrc-toggle-btn .qrc-toggle-label,.qrc-bottom-left.qrc-open .qrc-toggle-btn .qrc-toggle-label{color:#fff}.qrc-toggle-btn svg{width:24px;height:24px;fill:var(--qrc-primary)}.qrc-toggle-btn svg circle{fill:var(--qrc-primary)}.qrc-toggle-btn svg line{stroke:var(--qrc-primary)}.qrc-bottom-right.qrc-open .qrc-toggle-btn svg circle,.qrc-bottom-left.qrc-open .qrc-toggle-btn svg circle{fill:#fff}.qrc-bottom-right.qrc-open .qrc-toggle-btn svg line,.qrc-bottom-left.qrc-open .qrc-toggle-btn svg line{stroke:#fff}.qrc-toggle-label{font-size:10px;font-weight:600;color:var(--qrc-primary);letter-spacing:.03em;line-height:1;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif}@keyframes qrc-pulse-ring{0%,100%{box-shadow:0 3px 12px rgb(139 90 43 / .28)}50%{box-shadow:0 3px 12px rgb(139 90 43 / .28),0 0 0 5px rgb(139 90 43 / .1)}}.qrc-bottom-right .qrc-window,.qrc-bottom-left .qrc-window{position:absolute;bottom:76px;width:380px;max-width:calc(100vw - 48px);height:580px;max-height:calc(100vh - 120px);background:var(--qrc-bg);border-radius:12px;box-shadow:0 10px 40px rgb(0 0 0 / .15);display:none;flex-direction:column;overflow:hidden;animation:qrc-slide-up 0.25s ease-out}.qrc-bottom-right .qrc-window{right:0}.qrc-bottom-left .qrc-window{left:0}.qrc-bottom-right.qrc-open .qrc-window,.qrc-bottom-left.qrc-open .qrc-window{display:flex}@keyframes qrc-slide-up{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.qrc-inline{width:100%;border:1px solid var(--qrc-border);border-radius:12px;overflow:hidden;background:var(--qrc-bg);display:flex;flex-direction:column}.qrc-inline .qrc-toggle-btn{display:none}.qrc-inline .qrc-window{display:flex!important;flex-direction:column;height:100%;flex:1}.qrc-header{background:var(--qrc-primary);color:#fff;padding:12px 16px;display:flex;align-items:center;justify-content:space-between;gap:8px;flex-shrink:0}.qrc-header-info{min-width:0}.qrc-header-title{font-weight:600;font-size:15px;margin:0}.qrc-header-subtitle{font-size:12px;opacity:.85;margin:2px 0 0}.qrc-header-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}.qrc-devis-btn{background:rgb(255 255 255 / .18);color:#fff;border:1px solid rgb(255 255 255 / .3);padding:6px 10px;border-radius:16px;font-size:12px;font-weight:500;cursor:pointer;text-decoration:none;white-space:nowrap;transition:background 0.2s;font-family:inherit}.qrc-devis-btn:hover{background:rgb(255 255 255 / .3);color:#fff}.qrc-close-btn{background:none;border:none;color:#fff;cursor:pointer;padding:4px;font-size:22px;line-height:1;opacity:.8}.qrc-close-btn:hover{opacity:1}.qrc-inline .qrc-close-btn{display:none}.qrc-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px}.qrc-msg{max-width:85%;padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.5;word-wrap:break-word}.qrc-msg-user{background:var(--qrc-user-bg);color:var(--qrc-user-text);align-self:flex-end;border-bottom-right-radius:4px}.qrc-msg-bot{background:var(--qrc-bot-bg);color:var(--qrc-bot-text);align-self:flex-start;border-bottom-left-radius:4px}.qrc-msg-bot p{margin:0 0 8px}.qrc-msg-bot p:last-child{margin-bottom:0}.qrc-msg-bot strong{color:var(--qrc-primary-dark)}.qrc-msg-bot ul,.qrc-msg-bot ol{margin:6px 0;padding-left:20px}.qrc-msg-bot a{color:var(--qrc-primary-dark);text-decoration:underline}.qrc-msg-bot code{background:rgb(0 0 0 / .06);padding:1px 5px;border-radius:3px;font-size:.9em}.qrc-msg-error{background:#fce4e4;color:#8b1a1a;align-self:center;font-size:13px;text-align:center;max-width:95%}.qrc-typing{display:flex;gap:4px;padding:12px 16px;background:var(--qrc-bot-bg);border-radius:14px;border-bottom-left-radius:4px;align-self:flex-start;width:fit-content}.qrc-typing span{width:7px;height:7px;border-radius:50%;background:var(--qrc-primary);animation:qrc-bounce 1.4s infinite ease-in-out both}.qrc-typing span:nth-child(1){animation-delay:-0.32s}.qrc-typing span:nth-child(2){animation-delay:-0.16s}@keyframes qrc-bounce{0%,80%,100%{transform:scale(.6);opacity:.5}40%{transform:scale(1);opacity:1}}.qrc-suggestions{display:none;flex-wrap:wrap;gap:6px;padding:0 16px 12px;flex-shrink:0}.qrc-suggestion-chip{background:#fff;border:1px solid var(--qrc-border);color:var(--qrc-primary-dark);padding:6px 12px;border-radius:16px;font-size:12px;cursor:pointer;font-family:inherit;transition:background 0.2s,border-color 0.2s;text-align:left;line-height:1.3}.qrc-suggestion-chip:hover{background:var(--qrc-bot-bg);border-color:var(--qrc-primary)}.qrc-lead-form{background:#fff;border:2px solid var(--qrc-accent);border-radius:12px;padding:16px;margin:4px 0;display:flex;flex-direction:column;gap:10px;box-shadow:0 2px 10px rgb(139 90 43 / .1);animation:qrc-slide-up 0.3s ease-out}.qrc-lead-title{font-weight:600;color:var(--qrc-primary-dark);font-size:14px}.qrc-lead-desc{margin:0;font-size:13px;color:#4a3a2a;line-height:1.4}.qrc-lead-form input,.qrc-lead-form textarea{width:100%;padding:8px 12px;border:1px solid var(--qrc-border);border-radius:8px;font-size:13px;font-family:inherit;box-sizing:border-box;outline:none;resize:vertical}.qrc-lead-form input:focus,.qrc-lead-form textarea:focus{border-color:var(--qrc-primary)}.qrc-lead-actions{display:flex;gap:8px}.qrc-lead-submit{flex:1;background:var(--qrc-primary);color:#fff;border:none;padding:9px 16px;border-radius:8px;cursor:pointer;font-weight:500;font-family:inherit;font-size:13px;transition:background 0.2s}.qrc-lead-submit:hover:not(:disabled){background:var(--qrc-primary-dark)}.qrc-lead-submit:disabled{opacity:.6;cursor:not-allowed}.qrc-lead-dismiss{background:#fff0;color:#777;border:1px solid #ccc;padding:9px 16px;border-radius:8px;cursor:pointer;font-family:inherit;font-size:13px}.qrc-lead-dismiss:hover{background:#f5f5f5}.qrc-lead-error{color:#b91c1c;font-size:12px;margin:-4px 0 0}.qrc-lead-rgpd{font-size:10px;color:#888;margin:4px 0 0;line-height:1.3}.qrc-lead-success{color:var(--qrc-success);font-weight:500;text-align:center;padding:12px;font-size:14px}.qrc-input-area{border-top:1px solid var(--qrc-border);padding:12px;display:flex;gap:8px;background:#fff;flex-shrink:0}.qrc-input{flex:1;border:1px solid var(--qrc-border);border-radius:20px;padding:9px 14px;font-size:14px;font-family:inherit;outline:none;resize:none;max-height:100px;line-height:1.4}.qrc-input:focus{border-color:var(--qrc-primary)}.qrc-send-btn{width:40px;height:40px;border-radius:50%;background:var(--qrc-primary);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background 0.2s}.qrc-send-btn:hover:not(:disabled){background:var(--qrc-primary-dark)}.qrc-send-btn:disabled{opacity:.5;cursor:not-allowed}.qrc-send-btn svg{width:18px;height:18px;fill:#fff}.qrc-footer{background:#fff;padding:6px 12px 8px;border-top:1px solid #f0e9dc;flex-shrink:0}.qrc-disclaimer{display:block;font-size:10.5px;color:#999;text-align:center;line-height:1.3}@media (max-width:480px){.qrc-bottom-right .qrc-window,.qrc-bottom-left .qrc-window{width:calc(100vw - 24px);height:calc(100vh - 110px);bottom:76px}.qrc-bottom-right{right:12px;bottom:12px}.qrc-bottom-left{left:12px;bottom:12px}.qrc-devis-btn{padding:5px 8px;font-size:11px}}